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Quality Manager

Company: Freudenberg Group
Location: Milan
Posted on: August 7, 2022

Job Description:

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments. The Freudenberg Group employs some 50,000 people in around 60 countries worldwide and generates sales of nearly 9 billion euros.

We at Freudenberg-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp. in Japan, is headquartered in Plymouth, MI, and operates more than 20 facilities with about 4,700 employees across the Americas.

You support our team as

Quality Manager


  • Leads and provides guidance to the site Quality Management department
  • Develops, implements, and maintains the site Quality Management System and processes with the goal of aligning to the requirements of relevant standards, the internal Global Quality Management System, and customer specific needs
  • Outlines, monitors, reports, implements, and improves the Quality Key Performance Indicators derived from the internal Global guidance, while continuously measuring the performance of the site management system
  • Defines improvement actions in collaboration with the site Management team and supports Corporate projects focused on Quality improvement or correction efforts
  • Implements and maintains the Claim Management Process in accordance to the internal standards
  • Drives problem-solving through the support of root-cause analyses and the implementation of corrective actions
  • Leads and facilitate discussions for customer complaints
  • Plans, coordinates, controls, and reviews internal, external, and customer audits
  • Facilitates and monitors action plans to address audit nonconformances and offers plans to improve the Quality Management System
  • Participates in cross-site audits, including performing Quality System audits at other location(s)
  • Coordinates and monitors the fulfillment of all legal and internal requirements regarding Health, Safety and Environment
  • Leads by example and line with the Freudenberg Guiding Principles and the Code of Conduct, while developing employees, driving Talent Acquisition and Management processes, and fostering a proactive work culture


    • Four-year Degree in Engineering, related discipline or equivalent work experience. Minimum 5 years' experience in quality related fields, including automotive.
    • Previous Management experience required.
    • At least 1-2 years manufacturing experience.
    • Lean/Six Sigma Greenbelt required, Black Belt a plus.
    • Experience with APQP, Control Plans, FMEA, PPAP submission and customer specific systems a plus.
    • Advanced degree preferred

    • Communication & Collaboration: Communicates clearly and concisely, while serving as a sparring partner to internal/external stakeholders. Fosters teamwork between employees and across the organization.
    • Value for Customers: Drives a customer-oriented business strategy and provides indispensable support to deliver successful outcomes.
    • Innovation: Envisions the impact of potential future trends and proactively drives necessary changes. Encourages creativity and initiative from employees.
    • Drive & Execution: Inspires and motivates self and others, while taking full accountability for actions and results.

Keywords: Freudenberg Group, Cleveland , Quality Manager, Executive , Milan, Ohio

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