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Demand Manager, Program Management Office (REMOTE)

Company: US Radiology Specialists
Location: Cleveland
Posted on: May 16, 2022

Job Description:

US Radiology has an opportunity for a Demand Manager to join our PMO team. This is a remote based position ideally in the East or Central region.

US Radiology is searching for an organized and methodical Demand Manager to join our growing IT team and coordinate the intake of projects across the enterprise. This employee will work with leaders across the organization to scope and prioritize projects, allocate resources accordingly and track progress utilizing ServiceNow capabilities.

Essential Duties and Responsibilities:
- Administer and maintain Program, Project and Resource Maintenance
- Coordinate Demand Management including advising and training Project Leads on governance including Demand Assessment, Initiation and Planning
- Management of:
- --Evaluation, prioritization and recommendation of IT Projects and Resources
- --Execution, tracking and measuring the achieved results
- --Reporting on pipeline and active projects
- Conduct timely reviews with IT Leadership Team to review Demand and Resource Plans
- Oversee and coordinate dependencies across Resource Plans and escalate conflicts
- Ensure and balance the availability of the required skills and competencies across the enterprise and project teams
- Direct the development and maintenance of communications and reporting around Demand and Resource plans
- Collaborate with IT team members to operationalize and enhance the ITBM Demand, Resource, Portfolio/Program/Project and Timecard functionality and track associated KPIs
- Recommend decisions for Resource plans that are clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics
- Take actions that directly or indirectly influence others to manage resource plans, gain trust, and motivate others or win concessions without damaging relationships
- Understand business priorities, strategies and goals

Education/Licensing/Certification:
- A Bachelor's Degree in Information Systems, a related technical or business discipline is preferred but not a requirement
- PMP certification highly preferred

Required Experience:
- 3-5 years experience managing Demand and Resource Planning
- Experience managing projects in a team-oriented cross-organizational environment
- Working knowledge of Agile and Waterfall project management methodologies
- Experience measuring project success with respect to business objectives, cost, schedule and quality
- Strong experience facilitating change and collaborating with large teams
- Proven experience managing large-scale projects in a multi-stakeholder and cross-functional environment

Additional Knowledge and Skills:
- Strong business and technology acumen with demonstrated knowledge of enterprise architectures
- Ability to partner effectively with business professionals and internal/external IT professionals
- Demonstrates innovative and strategic thinking
- Ability to set and manage priorities judiciously
- Ability to present ideas in business-friendly and user-friendly language
- Exceptionally self-motivated, directed and detail oriented
- Demonstrate strong communication skills
- Ability to multi-task and be detail oriented
- Ability to adapt to emerging trends

Keywords: US Radiology Specialists, Cleveland , Demand Manager, Program Management Office (REMOTE), Executive , Cleveland, Ohio

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