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Service Manager

Company: Buckeye Power Sales
Location: Twinsburg
Posted on: May 16, 2022

Job Description:

Description:Buckeye Power Sales is a Growth-Oriented Company Seeking a Service Manager for our Power Systems division!Buckeye Power Sales has been providing on site power solutions for businesses, contractors, engineers, municipalities and homeowners since 1947, which makes us the oldest Kohler generator distributor in the country. We are also a distributor of Siemens Energy engines and generators for a wide range of power generation applications such as combined heat and power, waste to power, prime, and continuous. From power generation to light construction to grounds care - we have the machines, equipment, parts, programs & service to help you get the job done.
If You Are Seeking:

  • Daily Challenges
  • Ownership of Your Role
  • A Friendly Team Environment
  • A place to Work that feels like Family
  • StabilityAnd You Are a Person Who is:
    • Dedicated
    • Seeking Constant Improvement
    • Professional
    • Motivated by Results
    • AccountableThen We Have a Great Opportunity for You!
      Our Service Managers are responsible for:
      • Managing and motivating staff, recruiting staff, training and developing staff
      • Managing time keep and time off; conducting performance evaluations; participating in the interview process; administering disciplinary actions and terminations
      • Assuring adequate staffing based on workload and coverage for off-hour calls
      • Managing service and customer service activities to optimize employee performance, profitability, and customer satisfaction
      • Managing costs and overheads of department
      • Resolving customer issues and maintaining a high level of customer satisfaction
      • Managing upkeep and condition of all facilities and equipment
      • Providing recommendations and developing strategies on how to improve quality and quantity of service
      • Attending meetings and contributing to company strategy and policymaking as required
      • Tracking staff training: ensuring staff receives continued education based on company training schedule; requiring staff attendance at training sessions
      • Developing staff to their fullest potential
      • Conducting monthly random job site audits to validate the effectiveness of training-including safety training.
        Buckeye Power Sales offers an inclusive benefit package for our Service Managers, including:
        • Competitive pay with Bonus Potential
        • Regular day shift hours
        • Advancement Opportunities
        • Excellent benefit package (Health, Dental, Vision, 401k, Company Paid STD/LTD/Life, AND MORE)
        • Paid Time Off (Vacation, Parental Bonding, Jury Duty, Bereavement, Volunteer)To find more reasons you want to work with us at Buckeye Power Sales, visit:
          • YouTube:
          • Facebook:
          • LinkedIn:
          • Twitter: is based on Skills and Experience**Military Friendly, DFWP, EOE
            . Requirements:Service Manager Job Requirements:
            • 2 years management experience preferred
            • Knowledge of generator service and EGSA certification preferred
            • High Mechanical Aptitude
            • Valid driver's license and ability to maintain insurability through company insurer
            • Excellent communication skills, both verbal and written, with proficiency in English
            • Excellent customer service skills
            • Good organizational skills and ability to multi-task required
            • Computer skills to include MS office products (Word, Excel, Outlook); data entry
            • Must always represent the company in a positive manner

Keywords: Buckeye Power Sales, Cleveland , Service Manager, Executive , Twinsburg, Ohio

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