Company: Take 5 Oil Change
Location: North Olmsted
Posted on: January 16, 2022
Overview:International Car Wash Group (CWG) is the world's
largest local car wash conglomerate - with over 150 sites in the
US, operating under Car Wash USA Express, Goo-Goo 3 Minute Express
Wash, Mister B's Express Wash, The Wash Factory and Supersonic.
The ICWG Family is hiring customer service fanatics!
People person? Outgoing and positive attitude? Our employees are
successful with all backgrounds and experience levels. ICWG offers
every customer a combination of wash quality, speed and value for
the money. The job is similar to restaurants or retail
The Site Manager directs the overall activity of a car wash
location through leading, motivating and developing a site team
that delivers a quality customer experience, while being
accountable for achieving financial site-specific goals and
- Drives quality and excellent customer service through the daily
management of employees and site programs. Effectively answers all
customer questions and handles complaints.
- Manages sales and volume at the site level by directing on-site
sales & promotional efforts. Prepares daily deposits, safe
reconciliation, and other reports, as required.
- Leads recruiting, hiring and retention efforts for site team.
Responsible for ensuring proper staffing and scheduling for
assigned location. Ensures all training and development of site
staff to company standards. Appropriately addresses employee
performance issues and recognizes good performance.
- Monitors and manages site through cleanliness, value, equipment
operation and service. Ensures daily openings and closings are on
schedule and standards and procedures are maintained.
- Creates and promotes a safe and positive work environment while
effectively executing the company safety
program.Qualifications:Good to Know Before You Start!
Be prepared for early hours and working approximately 55 hours per
- Shop Managers are the first line of defense for customer
- Must be adaptive to change
- Basic computer skills are needed
- Must maneuver in and out of a shallow 3' deep pit used to
position yourself safely under cars
- You will walk, stand, bend, stoop, twist, etc. for extended
periods of time and perform activities involving holding, grasping,
pulling and turning
- You may need to work in hot/cold weather conditions
- Always be alert and aware of your surroundings
- Must be able to lift up to fifty (50) pounds
Keywords: Take 5 Oil Change, Cleveland , Shop Manager, Executive , North Olmsted, Ohio
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