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Home Instead: Client Care Manager, Lpn

Company: Home Instead
Location: Bedford
Posted on: November 23, 2020

Job Description:

Objective : Office located in Brecksville Ohio Our growing non-medical homecare company serving Eastern Cuyahoga county is looking for an additional Client Care Manager. This is a full-time position. Our Client Care Managers work with clients and their families to develop and maintain the best plan of care for all involved. It's a wonderful opportunity to truly make a positive difference in many lives! The ideal candidate is an LPN and has a history of strong customer support and satisfaction. It is important to have a passion for serving seniors and helping their families. Strong verbal and written communication skills are essential. A background in sales and customer service is a plus. A proven ability to handle and resolve conflict is also very important. Essential Job Functions * Establish working knowledge of all business policies and procedures, including those governing delegation, supervision, and training and ability to reference them from appropriate sources. * Assess the patient; collect and document the patient's current health status and medical history. Complete and/or review client data as defined by policy and procedure. Make accurate and ongoing assessment of client's status and respond appropriately. * Create a client plan of care, after the initial assessment and evaluation visit with clients, and coordination with other providers for the client, to meet client needs. Review the plan of care as often as the severity of the client's condition requires. * Update the plan of care based on all aspects ongoing assessments. * Based on ongoing assessment of client status, accurately and completely document care to reflect nursing interventions, client responses to care provided, client needs, problems, capabilities, limitations and progress toward goals. * Demonstrate ability to handle emergency situations in a prompt, precise and professional manner. * Exhibit ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Organize job functions and work area to be able to effectively complete varied assignments within established time frames. * Give thorough, concise reports to CAREGivers about client's needs, which communicate pertinent information in a timely manner. * Demonstrate working knowledge and implementation of infection control practices. Education/Experience Requirements: * College degree preferred or equivalent work experience * Four to ten years of related business experience or an equivalent combination of education and work experience may be considered * Must possess a valid driver's license and car insurance

Keywords: Home Instead, Cleveland , Home Instead: Client Care Manager, Lpn, Executive , Bedford, Ohio

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