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Loan Processing Manager

Company: Rapid Mortgage Conrad Team
Location: Brunswick
Posted on: September 17, 2020

Job Description:

We are currently seeking an experienced mortgage processing manager to help us build, manage, and mentor a team of rising all-star mortgage processors. The successful candidate will have experience in the mortgage industry as a sales or operations manager, a positive and motivational approach to productivity, and exceptional communication and training skills. If you are looking for a lucrative opportunity to build and support a dream processing team, please connect with us today!

Responsibilities:

Maintain a positive work environment by developing helpful relationships with additional team stakeholders: mortgage loan officers, mortgage servicers, underwriters, and mortgage operations manager/branch managers to ensure a smooth loan process
Estimate accurate monthly home loan funding goals and metrics forecast by creating pipeline management process
Recruit, hire, onboard, train, direct, lead, and manage daily activities of mortgage loan processors, processing assistants and other team members
Motivate, mentor, and assist team members to exceed daily, monthly, quarterly, and yearly goals and KPIs
Escalate, resolve, or remedy customer service issues professionally


Qualifications:

Proficiency with Google Suite, MS Office, as well as AUS and LOS software, are assets
4-year Bachelor's degree is desired --High school diploma is required
NMLS Mortgage Loan Originator license preferred
3+ years management experience in mortgage operations, preferably in processing management, or as a sales manager or operations manager is ideal; 3-5 years of experience with high volume loan processing as a team lead in mortgage lending or mortgage banking, or at a credit union will also be accepted
Superb organization, interpersonal, training, communication, and time management skills are required
Working knowledge of the mortgage industry, loan products and programs (FHLMC, VA, FHA, FNMA, Jumbo, USDA, etc.), and state and federal regulations and laws (RESPA, etc )


About Company:
Rapid Mortgage Company is a diverse group of industry professionals who are members of local Cleveland communities. Rapid Mortgage Company is a locally based mortgage lender.

We provide a level of service and personal touch you just don't find with other lenders. We value our customers as real people with real concerns. Every person involved in getting your loan closed is available to speak with you. No one is hiding behind a magic curtain. Has this been your experience in the past?

Our goal is to build lasting relationships rather than just closing transactions. We know we have achieved our goals when we are trusted with your referrals of friends, family, and co-workers!

Keywords: Rapid Mortgage Conrad Team, Cleveland , Loan Processing Manager, Executive , Brunswick, Ohio

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