Associate Product Manager - Residential Operators & Accessories

Company: Overhead Door Corporation
Location: Mount Hope
Posted on: July 5, 2025

Job Description:

Job Description Support the Residential & Accessory Product Managers in the strategic and tactical execution of product lifecycle management, including market research, product development, go-to-market planning, and post-launch support for residential operators and accessories. Skills/Experience Requirements: - Sales, installation, and service experience in construction and/or technology industries - Computer Literate (Word, Excel, Power Point) - Advanced PowerPoint skills, including the ability to design visually compelling presentations, create custom graphics, and effectively communicate complex product information to diverse audiences. - Verbal and written communication skills - Experience working effectively on cross-functional teams - Oracle system knowledge Education Requirements: - BA/BS in Marketing, Business, Mechanical Engineering, Electrical Engineering, or related field. MBA or technical certifications a plus. Physical/Work Environment Requirements: - Standard Office Environment - Moderate Travel (15-25%) - Assist in managing the full lifecycle of residential operator and accessory product lines, from concept to end-of-life. - Assist in development of new products programs for field sales groups, plants, customer service and customers - Support resolution of daily tactical issues, including service, quality, and supply chain concerns. - Provide architectural design product support to architects, builders, sales and customers - Provide new customers with installation instruction and training during initial installation of operator products - Support District Sales Managers with new customer on-boarding which includes, but not limited to: - Identifying customer needs and sales opportunities to maximize and grow sales - Ensuring the customer is carrying the right product portfolio to ensure success - Ensuring proper product is stocked to service in the field by advising of service parts - Train field sales and customer service on new products and programs - Support manufacturing in managing existing products - Participate in cross-functional product development efforts, including ideation, prototyping, testing, and launch. - Assist with research, writing and publishing of Product Information Bulletins (PIBs) - Assist in preparation for major industry product shows - Coordinate and track Engineering Change Orders (ECOs) to ensure timely implementation and communication. - Assist in the development of market research, product strategy as well as the design, development and introduction of new products - Support the development of sales literature - Assist with concept and build of operator & accessory displays - Work with Genie and ASD pricing teams on price loading of new products in MXP, JDE, and Oracle - Assist with development of residential & accessory service parts price list - Support maintenance of pricing structures in JDE for Genie and OHD Sales Channels - Prepare, load and maintain Genie product and pricing in all Pro channels across ASD - Create one-off instructional documents for customer use - Conduct competitive analysis to identify market trends, pricing strategies, and product positioning opportunities. - Monitor product performance metrics (e.g., NPI Vitality, sales, returns, customer satisfaction) and recommend improvements. - Maintain product documentation including feature specs, FAQs, and training materials. - Coordinate with digital marketing to support product launches, promotions, and content creation. - Assist in managing product roadmaps and prioritizing features based on customer feedback and business goals. - Other responsibilities as determined by manager to product management operation

Keywords: Overhead Door Corporation, Cleveland , Associate Product Manager - Residential Operators & Accessories, Engineering , Mount Hope, Ohio