Service Manager - injection molding, installation, plastics
Company: Talent Search PRO
Location: Stow
Posted on: April 2, 2026
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Job Description:
Position Description : Guide and support the North service team.
Handle customer complaints quickly. Arrange weekly and monthly
meetings and prepare reports. Check KAC patrol work and make sure
all issues are fully solved. Ensure customer satisfaction. Record
details of new equipment and customers. Work with the sales team to
arrange on-site service and complete tasks on time. Regularly
review and improve service policies as per management needs.
Receive customer complaints and find the best solutions quickly.
Study repeated problems and find ways to fix them. Arrange regular
training for team members. Keep track of machine maintenance and
service records. Manage spare parts and stock as per guidelines.
Support the team in completing tasks when needed. Report major
production issues on time and work with QC and technical teams to
improve quality. Perform any other tasks assigned by
management.
Keywords: Talent Search PRO, Cleveland , Service Manager - injection molding, installation, plastics, Customer Service & Call Center , Stow, Ohio
