Customer Service Representative - Enteral
Company: Binson's Hospital Supplies Inc.
Location: Center Line
Posted on: February 16, 2026
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Job Description:
Job Description Job Description ???? Now Hiring: Customer
Service Representative - Enteral ???? Location: 26834 Lawrence
Ave., Center Line, MI 48015 ???? Schedule: Monday–Friday | 8:30 AM
– 5:00 PM At Binson’s, we believe in three things: Better Products,
Better Services, Better Lives—and we live it every day. We're a
fast-growing, family-owned health care company with a big heart and
locations across Michigan, Indiana, and Florida. If you’re looking
to make a real impact in people’s lives, you're in the right place.
???? The Role: Customer Service Representative - Enteral This role
will be the frontline connection between patients, healthcare
providers, and our team—answering calls, processing orders, and
ensuring every interaction is handled with care and accuracy.
You’ll play a key role in delivering exceptional customer service
by managing patient information, verifying insurance, and
coordinating seamless communication across departments. ???? What
We're Looking For High School Diploma or equivalent At least 3
years of experience in a call center or customer service role—bonus
if it’s in health care! Enteral experience required Strong verbal &
written communication skills Proficient in using computers and
managing data Experience with multi-line phone systems Highly
organized and detail-oriented Calm under pressure and compassionate
with every caller ???? What You’ll Be Doing Take incoming calls
from patients, caregivers, and providers, offering friendly,
knowledgeable support Accurately enter new patient information,
including diagnoses, physician details, insurance, and product
needs Process physician orders, verify insurance, and ensure orders
are complete and ready to go Keep patients and providers in the
loop with timely updates and follow-up calls to ensure satisfaction
Manage a multi-line switchboard, routing calls efficiently to keep
operations running smoothly Resolve concerns, answer questions, and
make sure patients feel cared for every step of the way Work with
internal teams to keep communication flowing and patient care
seamless ???? Perks & Benefits Competitive pay ???? Full benefits:
Medical, Dental, Vision & Life Insurance ???? Paid time off
floating holiday ???? 401(k) Retirement Savings Plan ???? Training
and growth opportunities ????
Keywords: Binson's Hospital Supplies Inc., Cleveland , Customer Service Representative - Enteral, Customer Service & Call Center , Center Line, Ohio
