Eligibility/Intake Specialist
Company: Robert Half
Location: Cleveland
Posted on: February 20, 2026
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Job Description:
Job Description Job Description We are looking for an
Eligibility/Intake Specialist to join our team on a contract basis
in Cleveland, Ohio. This position plays a key role in ensuring
families and applicants are supported as they navigate the
eligibility process for the Summer Youth Employment Program. The
ideal candidate will excel in customer service, pay close attention
to detail, and thrive in a dynamic, community-focused environment.
Responsibilities: • Conduct intake appointments with applicants and
families to assist them in completing required paperwork and
gathering necessary documentation. • Travel to various community
locations to set up and manage intake events, ensuring smooth
operations. • Communicate eligibility status and program
information clearly and professionally to applicants and their
families. • Maintain accurate and up-to-date participant files,
including making corrections or updates after additional reviews. •
Guide applicants through the enrollment process, including work
permits, health exams, and employment forms. • Input participant
data into database systems with precision and ensure all entries
meet reporting requirements. • Generate timely reports for program
management and partners as requested. • Collaborate with the team
to adapt to changing program needs and support additional tasks as
assigned.• High school diploma or equivalent required; Associate
degree or progress toward one preferred. • Availability to work
Tuesday through Saturday, including evenings. • Previous experience
in customer service and data entry, with proficiency in Microsoft
Office Suite. • Familiarity with working with diverse populations,
particularly inner-city youth and adults starting their careers. •
Strong interpersonal and communication skills, both written and
verbal. • Ability to manage multiple tasks efficiently in a
fast-paced, results-oriented environment. • Reliable transportation
to travel between intake locations. • Must pass background checks
as a condition of employment.
Keywords: Robert Half, Cleveland , Eligibility/Intake Specialist, Administration, Clerical , Cleveland, Ohio
