Customer Service Order Management Specialist.

Location: Solon
Posted on: April 17, 2024

Job Description:

Adecco is assisting a local client in recruiting for a current Customer Service Order Management Specialist job in Solon, OH. This is for a long-term temporary opportunity. As a Customer Service Order Management Specialist you will be responsible for the processing of customer orders, maintaining customer relationships and providing the requisite documentation to ensure receipt of goods and payment of invoices.

If you meet the qualifications listed below please Apply Now!

Qualifications:

• Working knowledge of Oracle, Microsoft Office, Lync, AS400

• Excellent written and verbal communication skills

• Experience working in a manufacturing environment

• Excellent skills in time managment, prioritizing tasks and meeting deadlines

• Flexibility to multi-task and work in a team environment

Candidate for the Customer Service Order Management Specialist job will oversee all aspects of the customer order process and the job duties include:

• Inbound and outbound calls

• Entering customer orders

• Verifying model and part numbers for accuracy

• Checking pricing and applying discounts and/or contract terms when needed

• Sending copies of order acknowledgements to customers once entered

• Checking on old orders and/or back-ordered items

• Working closely with Inside Sales, Regional Sales managers, and Representatives

The Skills and Experiences needed for this job includes:

• Excellent telephone skills

• At least five years of Customer Service/Order Entry Experience

• Strong communication skills

• Fast and accurate data entry skills

• Strong attention to detail

• Good organizational skills

• Knowledge of freight and shipping terms

• Must be able to work in a fast-pace environment

Keywords: , Cleveland , Customer Service Order Management Specialist., Administration, Clerical , Solon, Ohio