Receptionist

Company: John McGee State Farm
Location: Medina
Posted on: May 16, 2022

Job Description:

Job DescriptionWe are seeking a seasoned part-time receptionist to assist with delivering exceptional customer service to our clients. You will be responsible for answering calls, following up on required documents, keying payments, and making basic updates to client information. No insurance license is required for this part-time role. There is room for advancement should you wish to become full-time and/or transition to a sales role. Work with us in Medina Square and make an impact while working a flexible part-time schedule.Apply now to learn more about joining our winning team! Our office is 100% covid vaccinated and vaccination would be a condition of employment. We are located in Historic Medina Square and look forward to discussing this opportunity with you further.Compensation:$15 hourlyResponsibilities:

• Provide exceptional customer service to our existing client base
• Ensure customer account information is up-to-date
• Clearly document customer account files and ensure timely follow-up is completed
• Recognize pivot sales opportunities while assisting with customer service requests and transfer to a sales agent accordingly
• Keep customer satisfaction levels high by providing accurate information and resolving issues in timely
• Work well in a team environmentQualifications:
  • Previous customer service experience required for this position
  • Display strong communication skills, active listening skills, and personal skills
  • Positive and ambitious attitude
  • Must be able to pass a background check
  • Willingness to work as a team to ensure all customer service tasks are completed daily
  • Basic computer skillsAbout CompanyJohn McGee State Farm is located just off Medina Square in Medina, OH. John has 23 years of experience in the insurance industry and his office prides itself on ensuring a high level of customer satisfaction for current clients along with a passion for helping new customers. We have a place for associates looking for long-term stability as well as those looking to one day open their own State Farm Agency. Full-time team members will benefit from a generous base salary with bonus opportunities, paid time off, and associate health/vision/dental insurance.

Keywords: John McGee State Farm, Cleveland , Receptionist, Administration, Clerical , Medina, Ohio