Medical Receptionist: Healthcare Experience A MUST

Company: Community Behavioral Health Center
Location: Cleveland
Posted on: May 16, 2022

Job Description:

Job Description Community Behavioral Health Center (CBHC), a leading community mental health provider in northeast Ohio, is seeking a Medical Receptionist to join our team. Great work environment and health benefits Our Medical Receptionists are the first line of communication between a client and their therapist and medical provider, whether it---s on the phone or in person. They may answer questions, provide general information or may direct a client to a person who can provide more direct and specific information. Our Medical Receptionists are responsible for creating, updating, and maintaining records by getting the appropriate information from clients, therapists, and medical providers. Being skilled in computer software, such as excel spreadsheets, word processing, and other relevant programs is necessary to perform the required tasks. Our Medical Receptionists must have excellent communication, customer service and people skills, as well as the ability to multitask and stay organized. QUALIFICATIONS --- Computer literate - Proficiency in Microsoft Office --- Experience with electronic medical records (EMR) and scheduling --- Strong typing and writing skills --- Excellent communication skills --- Exercise a high degree of confidentiality --- Outgoing personality --- Ability to multi-task --- Ability and willingness to work cooperatively with others --- Sensitivity to the needs of patients with disabilities and diverse backgrounds --- A commitment to community-based healthcare services RESPONSIBILITIES --- Receives all incoming visitors and clients, and routes them to the appropriate clinician for services --- Receives and screens all incoming phone calls, take messages and/or forwards to appropriate staff --- Schedules initial and/or follow up appointments for clinicians --- Closely manages schedules for clinicians and maintains accurate assignments in EMR --- Obtains insurance information from clients and verifies with insurance provider --- Completes and/or provides support for initial intake process for all new clients --- Organizes and maintains client records --- Maintains a high degree of discretion when dealing with confidential patient information --- Communicates all services provided within the agency --- Performs other miscellaneous duties as assigned including filing and scanning Company Description Community Behavioral Health Center (CBHC) helps under-served adults with mental health needs achieve a better quality of life through outpatient and community mental healthcare. From psychiatric services and counseling to case management, our goal is to help our clients access all available resources, to advocate on their behalf and to focus on their total physical and mental well being.

Keywords: Community Behavioral Health Center, Cleveland , Medical Receptionist: Healthcare Experience A MUST, Administration, Clerical , Cleveland, Ohio