ClevelandRecruiter
the smart solution for Cleveland jobs

Remote Tax Advisor - CPA, Enrolled Agent or Attorney

Company: Intuit
Location: Cleveland
Posted on: December 9, 2018

Job Description:

Overview Join Our Virtual Tax Network! At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling trust and confidence, and building relationships with clients, all while using state of the art tools and technology. We are hiring credentialed tax experts (CPA/EA/Practicing Attorney) to join the largest virtual tax network in the world. Your strength as a tax professional will allow you to empower and educate people so that they can lead better lives, and get one step closer to financial freedom. As a virtual employee, you can decide whether you prefer to work from your home or your office, and flexible scheduling means you have a variety of shifts to choose from! We are changing the way that people do their taxes, and providing world-class support from experts across the United States. The way that we support our customers is changing, and we want you to be a part of it! Our tax experts are agile; continually learning, working, and providing guidance in new and exciting ways. Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions Qualifications
    • Must possess active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
    • Must possess active PTIN (Preparer Tax Identification Number)
    • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software
    • Professional Circular 230 judgement
    • Audit experience a plus (IRS and state tax authorities)
    • Proficient with technology; solid knowledge of computer operations and software
    • Must have (or be willing to obtain) a dedicated internet connection and landline phone
    • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
    • Excellent verbal and written communication skills
    • Ability to work in a fast-paced environment with minimal supervision
    • Critical thinking, problem solving, and determination
    • Bilingual (English/Spanish) communication skills (written & spoken) a plus

      Keywords: Intuit, Cleveland , Remote Tax Advisor - CPA, Enrolled Agent or Attorney, Accounting, Auditing , Cleveland, Ohio

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category
      within


Other Accounting, Auditing Jobs


Collections/Credit Clerk
Description: Looking for new and exciting challenges We are looking for qualified employees to be a part of our growing family. Ciot Collections/Credit Clerk's main responsibility is to respond to basic client inquiries (more...)
Company: Ciot Detroit
Location: Troy
Posted on: 12/19/2018

Insurance and Financial Services Agent - Eastpointe
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits including (more...)
Company: State Farm
Location: Eastpointe
Posted on: 12/19/2018

State Farm Insurance and Financial Services Agent
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits (more...)
Company: State Farm
Location: Riverview
Posted on: 12/19/2018


Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Rem
Description: Overview Join Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Ann Arbor
Posted on: 12/19/2018

Insurance and Financial Services Agent - Center Line
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits including (more...)
Company: State Farm
Location: Center Line
Posted on: 12/19/2018

Preseason Tax Professional
Description: Pre-season Tax Professional Seeking seasonal tax preparers to serve clients with diverse tax needs during the pre-season. H R Block pre-season tax professionals are responsible for preparing complete (more...)
Company: H&R BLOCK
Location: South Lyon
Posted on: 12/19/2018

State Farm Insurance and Financial Services Agent - Fraser
Description: We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially rewarding br Have key entrepreneurial (more...)
Company: State Farm
Location: Fraser
Posted on: 12/19/2018

Insurance and Financial Services Agent - Romulus
Description: We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key entrepreneurial traits including (more...)
Company: State Farm
Location: Romulus
Posted on: 12/19/2018

Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Rem
Description: Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Rem Overview Join Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission (more...)
Company: Intuit
Location: Ann Arbor
Posted on: 12/19/2018

Audit Senior
Description: Are you interested in joining a growing and collaborative Audit team in Metro Detroit We pride ourselves on our entrepreneurial work environment and opportunity to expose our staff to a wide variety (more...)
Company: UHY LLP
Location: Sterling Heights
Posted on: 12/19/2018

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Cleveland RSS job feeds