Collections Specialist

Company: Creative Financial Staffing
Location: Uniontown
Posted on: June 27, 2025

Job Description:

Collections Specialist: Job Summary: We are seeking a detail-oriented and customer-focused B2B Collections Specialist to manage the accounts receivable process and ensure timely collection of outstanding balances from business clients. This role requires strong communication skills, a professional demeanor, and the ability to build positive relationships while effectively resolving payment issues. Key Responsibilities: Monitor and manage assigned accounts to ensure timely payment of outstanding invoices Contact business clients via phone, email, and written correspondence regarding past due accounts Investigate and resolve discrepancies or disputes that delay payment Work closely with the sales and accounting teams to coordinate billing and resolve client issues Maintain accurate records of collection activities in the system Prepare regular aging reports and updates for management Recommend accounts for escalation or further action when necessary Qualifications: High school diploma or equivalent 2 years of experience in B2B collections or accounts receivable Strong negotiation and communication skills Ability to manage multiple accounts and prioritize effectively Professional, persistent, and customer-service oriented The Collections Specialist is fully onsite in Uniontown, OH with a salary of $20 - $25 depending on experience. For immediate and confidential consideration reach out to me, Kelley McEndree, at kmcendree@cfstaffing.com .

Keywords: Creative Financial Staffing, Cleveland , Collections Specialist, Accounting, Auditing , Uniontown, Ohio