Financial Operations Controller
Company: JACK Cleveland Casino
Location: Cleveland
Posted on: May 28, 2023
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Job Description:
Reporting directly to the VP of Finance, this position directs
the cashiering, casino credit and count room areas in a manner that
safeguards the assets of the company. Serves as a dynamic and
energetic leader, while fostering teamwork, employee morale,
motivation and open communication. Establishes self as highly
credible leader with highest levels of integrity and always acts in
the best interests of the property and the company. Acts as a role
model while developing employees using a consistent, approachable
demeanor and clearly articulating expectations. Ensures that team
members clearly understand and are held accountable for their
performance expectations. Provides appropriate recognition and
rewards to individuals and groups when consistent superior
performance is attained. Works as a change agent and challenges the
departmental processes to improve and streamline department
operations, through the continuous assessment of policies and
procedures, work processes and program effectiveness and value.
Demonstrates excellent facilitator skills in determining a vision,
aligns and inspires the team to achieve the vision. Partners and
coordinates with other departments to ensure total guest
satisfaction and efficient operations in a safe, friendly,
comfortable environment, by well-trained, motivated employees.
Recommends and implements change to improve overall employee and
guest satisfaction.Essential Functions:Manages and directs the
day-to-day operations of areas of responsibility through working
closely with all direct reports and team members within the
departments.Provides administrative assistance and direction in the
overall operation of assigned departments to ensure the most
efficient and profitable operation and maintenance of high
standards of quality and service.Plans, develops, and implements
revised procedures to improve the efficiency and profitability of
assigned areas.Counseling, guiding and instructing employees in the
proper performance of their duties.Responsible for cashiering
operations including safeguarding assetsManagement of cashiering
variance policy and subsequent disciplinary measuresProvides labor
analysis and ensures efficient utilization based upon business
needsCreates and executes plans and strategies to achieve service
goalsPlans and implements methods to improve employee satisfaction
and moraleProvides analysis on strategic initiatives such as
turnover, service, financial and operational goals.Participation in
creation and management of department budget.Ensures training and
compliance of regulatory standards.Responsible for team member
development into leadership positions and the integration of
departmental training efforts.Demonstrates strong leadership,
analytical and decision-making competencies.Responsible for project
management, and other duties as assigned to include strategic
financial and company initiatives.Oversees and/or personally gather
all information that is necessary to establish, update and perform
periodic review of casino check cashing accounts for our gaming
guests.The term "management" includes duties such as interviewing,
training, scheduling, selecting and adjusting rates of pay and
hours of work.Appraises employees' productivity and efficiency for
purposes of recommending promotions or other changes.Knowledge,
Skills & Abilities:Must be able to work weekend evenings to support
the business needs of the cashiering operation.Must be able to work
independently.Must be able to sit, stand or walk for long periods
of time (4 hours).Must be able to respond calmly and make rational
decisions when handling employee conflicts.Must be able to maneuver
throughout all areas of the property and from floor to floor either
by stairways (minimum of 20 steps) or escalator.Must be able to
lift and carry up to 50 lbs.; and, have the ability to push, pull,
reach, bend, twist, stoop and kneel.Respond to visual and aural
cues.Must have the manual dexterity to operate a computer and other
necessary office equipment.Must be able to tolerate areas
containing dust, loud noises and bright lights.Must be able to work
varied shifts, weekends and holidays as needed.Ability to
simultaneously manage several projects, and not be frustrated by
changing priorities and unforeseen obstacles to achieving
objectives.Ability to speak distinctly and persuasively.Must be
able to read, write, speak, and understand EnglishEducation and
Experience:College degree in Business requiredMinimum of 3 years
progressively more responsible experience in Finance and
Administration areas of the hotel/casino industry is
required.Previous Cage Management experience highly
preferredGeneral business and accounting knowledge with broad
knowledge of casino, slot and table games, rules, regulations,
procedures and administration is preferred.Strong organizational,
managerial and communication skills are required.Proven supervisory
skills, primarily in the management of a large staff are a
must.Ability to get along with co-workers and work as a team.Must
present a well-groomed appearance.Must be at least 21 years of
age.Required Certification/LicenseAbility to obtain a Key
Occupational License within the State of Ohio and an Ohio Casino
Control Commission Sports Gaming License.ExperienceRequiredMinimum
of 3 years progressively more responsible experience in Finance and
Administration areas of the hotel/casino industry is
required.PreferredPrevious Cage Management experience highly
preferred
Keywords: JACK Cleveland Casino, Cleveland , Financial Operations Controller, Accounting, Auditing , Cleveland, Ohio
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